Registration Fees:

a. Registration: If you have registered for the 12-Week Online Coaching with Paula Hindle and would like to submit a refund request, you are eligible for:

• A full refund of the registration fee within 7 days of purchase, if no attendances have been made to a coaching session.

• If you are unable to continue the coaching program due to illness, bereavement etc. you may be eligible to transfer your registration to a future session, event or workshop.

2. Refund Requests:

a. All refund requests must be made in writing and sent to Vera Wellness via email to the Practice Manager via hello@verawellness.com.au The request must include your full name, contact information, registration details, and the reason for the refund.

b. Refund requests will be accepted within 7 days of purchase, if no attendances have been made to a coaching session.. Any requests received after this deadline may not be eligible for a refund.

c. Approved refunds will be processed within 30 days of receiving the written refund request.

3. Registration Transfers:

a. All registration transfers must be made in writing and sent to Vera Wellness via email to the Practice Manager hello@verawellness.com.au The request must include your full name, contact information, registration details, transfer date request, and the reason for the transfer.

4. Program Cancellation:

a. In the event that the program you have booked is cancelled due to unforeseen circumstances or reasons beyond our control, participants will be notified promptly.

b. If the event is cancelled, participants will have the option to receive a full refund of their registration fee or transfer their registration to a future Vera event or workshop.

5. Attendance:

a. If you are unable to attend a session, a recording of each Zoom session will be made available to you.

Please note that Vera reserves the right to make changes to this policy without prior notice. Any modifications to the policy will be posted on our website and communicated to registered participants.

For any questions or concerns regarding the refund policy, please contact our Practice Manager at hello@verawellness.com.au

Last updated: 16/08/2024